Don’t be a line chaser. Look at the whole face and determine the best course of action to give the patient the best results possible. ✨
However there is a fine balance between under selling and over selling. I’ve seen many patients that initially saw a competitor and only wanted a particular problem sorted, but were handed a treatment plan for over £2k.
I generally address just the concern the new patient comes with. Obviously if their concern cannot be treated in isolation, I would advise them accordingly. If it can be treated in isolation, then I would solve that particular problem. When I see them at the review appointment, I have solved their problem, hence my credibility has skyrocketed and they trust me. ✨ Now, I can consider the whole face and a more holistic approach. .